Frequently Asked Questions

Is Bolt a trustworthy store?
Yes! Our store is 100% secure and uses SSL encryption technology to ensure complete protection of your data during browsing and checkout. In addition, we work with trusted and reputable payment systems that protect you from start to finish.

Why can delivery take between 1 to 4 weeks?
Bolt carefully curates products from various international partners. This allows us to offer items with excellent quality, innovation, and great value for money. For this reason, after placing your order, the average delivery time ranges from 1 to 4 weeks — directly from the supplier to your home.

Do all orders come with a tracking code?
Yes! All orders are shipped with an international tracking number, allowing you to monitor your package’s journey with full transparency.

When will I receive my tracking code after purchase?
The tracking code is usually sent within 3 to 6 business days after payment confirmation. This is the average time our suppliers take to dispatch the product. If this period has passed and you haven’t received your code yet, just reach out to us — we’re here to help!