Privacy Policy
Last updated: October 10, 2025
1. General information
Bolt values the privacy and security of its customers’ data. This Privacy Policy aims to explain how we collect, use, store, and protect the personal information provided during your browsing and use of our services.
We comply with Brazil’s General Data Protection Law (LGPD – Law 13.709/2018) and follow the principles of transparency, security, and respect for privacy.
2. Company identification
Bolt Store, an e-commerce specializing in sports products, is responsible for processing your personal data.
3. Data collected
During purchase or registration:
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Full name, email, phone number, address, and date of birth
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Payment information
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Order history, values, and purchased products
During browsing:
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Pages visited, products viewed, and clicks
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IP address, approximate location, and device type
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Cookies and similar technologies (pixels, web beacons, etc.)
Other data:
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Information voluntarily provided (e.g., product reviews)
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Public information or data collected via integrated partners (e.g., payment platforms)
4. Purpose of data use
The collected data is used to:
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Process and securely deliver orders
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Validate identity and prevent fraud
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Provide personalized customer service
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Comply with legal obligations
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Send communications, promotions, and offers (with consent)
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Improve browsing and shopping experience
5. Data storage and security
Your data is stored in a secure and encrypted environment using SSL (Secure Socket Layer) technology and industry-standard information security practices.
Although we take all necessary precautions, no system is 100% invulnerable. In case of any suspicion or doubt, please contact us immediately.
6. International data transfer
Some data may be processed internationally, always in compliance with the LGPD and with proper protection guarantees in place.
7. User rights
You have the right to:
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Access, correct, or delete your personal data
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Request data portability or blocking
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Withdraw consent or object to data processing
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Request information about how your data is handled
These rights can be exercised at any time through our customer support channel.
8. Cookies and similar technologies
We use cookies to:
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Save browsing preferences
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Measure website performance
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Display relevant content and ads
You can disable cookies at any time in your browser settings.
9. Restriction on use by minors
Our website is intended for individuals aged 18 or older, or minors under the supervision of parents or legal guardians.
Purchases made by minors without authorization are the responsibility of their guardians.
10. Communications
Bolt never sends emails containing executable files or suspicious requests.
Our official emails always link to our verified domain: www.voudebolt.us
11. Policy changes
This policy may be updated at any time.
Whenever significant changes occur, we will notify users through our website or the contact information provided.
By using our services, you agree to this Privacy Policy and acknowledge Bolt’s commitment to protecting your privacy and ensuring a safe, transparent shopping experience.